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MSA Automation

NDA is a typical contract that despite its simplicity may require a lot of time for processing manually. Automation reduces this time to minutes and eliminates legal involvement, while ensuring 100% compliance of the document.

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What is MSA automation

MSA automation uses AI-based technology to draft, approve, execute, review, and track MSAs.

The old way

  1. A business manager requests an MSA and related documents.
  2. A lawyer searches for the necessary template. If there are many possible locations, it could take a while.
  3. The lawyer sends the template to the manager.
  4. All documents are filled out by the manager and sent for legal review. Manual completion could contain mistakes.
  5. If other documents were accidentally used, the lawyer would need to look for the correct template and replace the wrong ones.
  6. Legal sends the approved MSA to the original requester.
  7. Documents are emailed to the client to sign.
  8. Once signed, the MSA and any other documents are sent to Legal to save, likely on a shared drive or in a drawer.


Read about MSA

The automated way

A person prepares the MSA by answering simple questions. The answers are inserted into a pre-approved, compliant template. Any related documents are generated automatically depending on the MSA’s terms. Once everything is ready, documents are sent to the counterparty to e-sign.

Why automate MSAs?

4 min drafting time
80% faster contract turnaround
100% error-free
Data retrieval

MSAs usually require additional documents such as order form templates, pricing schedules, and others. Addendums can be generated automatically according to the information in the MSA.

Simplified processing

The main challenge of MSAs is the complexity of the document’s logic. Users often may not know an MSA requires adding or removing specific clauses. With automation, users simply have to choose which features their company will provide, and the necessary applications or wording that will be added automatically.

Cost efficiency

MSAs frequently need addendums, and the more paper you need, the higher the cost of the documents. The time a lawyer spends is another major expense. Automation can help save these costs so they can be redirected to where they’re really needed.


Automation allows you to avoid spending a lot of time searching for templates and figuring out which appendices you need. Templates are always at your fingertips, and conditional logic will take care of related documents.

I want to automate MSAs

How you can tell when your MSA workflow needs improvement

It takes too long to get all MSA-related documents ready. Manually preparing additional documents for your MSA takes time and leads to delays. And nobody likes missing appendices once it's time to sign the deal.

You forget about key dates. Missing due dates may lead to breaking obligations. Also, MSAs usually last for a certain period of time and automatically renew afterward. If you miss this date, you can be locked into unfavorable terms without the possibility to renegotiate.

Your MSA doesn't anticipate all possible disputes. MSAs outline the relationship between parties, including risks, responsibilities, and dispute resolutions. If you miss some important parts, it can lead to unfair responsibilities and compensation of damages you're not responsible for.

There are mistakes in your contracts. Copy-pasting information or entering it manually can lead to many errors. Nobody likes reading typos in contracts, but it's even worse when those typos lead to costly consequences.

You can't tell if you're using the right template. When contracts aren't stored in one place, they're difficult to find, and you can never be certain you're using the latest version. If you're not, it may lead to incompliance and breaches.

See how your MSA automated workflow can look like

Our demo takes an average of 57 seconds and you will receive a perfect NDA. That’s how fast you can draft all your documents, too

Check out automated NDA

How to automate MSAs

AXDRAFT does all the automation heavy-lifting for you. But these steps will help you get through the automation process, regardless of the software you choose.

Define document variables

DPAs include information about how a company works with customer data. Typically, such information doesn’t change from client to client. You need to identify which parts may vary and what questions they answer.

Define the document’s workflow

We recommend setting up a process where users can simply generate an MSA and send it to a counterparty without involving a lawyer. With automation, such responsibilities can be delegated to business departments without risk.

Determine when to involve a lawyer

Prepare alternate clauses for situations when clients have comments or questions. Lawyers won’t have to spend as much time on changes, and contracts stay 100% compliant. When clients get their answers, and both parties agree on changes, the MSA gets signed.

Generate related documents

Use automation to generate order forms, pricing schedules, and other MSA-related documents. They can be automatically filled out according to the data in the MSA.

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Essential features to look for in MSA automation software

Conditional logic for addendums

Conditions allow you to create addendums for any contract easily and pull all counterparty data without errors or need to manually reenter it.

Automated reminders

Automated notifications will always inform you about key dates beforehand so that you won't miss payment dates, renewals, terminations, or other important events.

Real-time collaboration

When multiple users can redline documents side-by-side in real time, edits can be seen and discussed instantly. Changes can also be tracked and rolled back if needed, helping speed up negotiations.

Single database

With a centralized repository, you can always be sure that you're using the latest versions of templates. It also helps keep all information close at hand.


This feature can help your business units and stakeholders request, draft, and sign contracts on their own. It saves tens of hours each week for both business and legal departments.


An MSA contract is used to outline and govern all activities and responsibilities between two or more parties. It is needed to provide indemnification and allocate risks that may occur in a business relationship.

An MSA outlines a relationship between parties, while an SoW describes in detail the terms & conditions of project delivery. An SoW is not a separate document. Rather, it often goes alongside an MSA.

Any company that plans to provide long-term or short-term services to a customer needs to sign an MSA. It is a solid foundation for any kind of business relationship, and it makes signing future contracts faster and easier.

A Statement of Work can be a good foundation for a Master Service Agreement as it outlines the details of the service that will be provided. But an SOW should only be drafted after you have decided on the general guidelines of your relationship, which fall under an MSA.

It is important to include 4 things: what you will do, what the other party will do, what you will do together, and every issue that you may encounter in a business relationship. Make sure to not only outline responsibilities, but also the risks and dispute resolutions.

An MSA is valid until the expiration date unless you include an option to extend the duration of the contract. Usually, a contract lasts for 1 year before automatically renewing itself unless decided otherwise by the parties involved. But it is up to you to determine the initial period and extension options.

Why automate MSAs with AXDRAFT


Generate MSAs in minutes with no need for additional legal review

Conditional logic

Create compliant contracts by answering simple questions and adding relevant annexes

Clause library

Change clauses in two clicks without the risk of missing anything important

Get the most out of your contract lifecycle

Here’s how much AXDRAFT CLM helps you save annually for every 1,200 contracts you process

⏱ Time you save

320 hrs

🔥 Value you gain


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⏱ Time you save

630 hrs

🔥 Value you gain


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⏱ Time you save

810 hrs

🔥 Value you gain


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⏱ Time you save

100 hrs

🔥 Value you gain


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⏱ Time you save

200 hrs

🔥 Value you gain


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⏱ Time you save

118 hrs

🔥 Value you gain


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⏱ Time you save

315 hrs

🔥 Value you gain

$28,3K + contract value

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Speed up your business with automation

Automated contracts are the new reality for legal departments. Optimizing workflows will help teams close deals faster and cut down on routine.


DPAs ensure that security and data processing remain compliant with GDPR requirements, and that data providers are able to prevent any potential abuse or breach of data.


A Statement of Work is a legally binding document that defines a project’s work management aspects that provides an overview of the project management scope.


A non-disclosure agreement is a legal contract or part of a contract between at least two parties that outlines confidential material


The MSA governs relations between parties, it outlines all activities and responsibilities. Managed efficiently it makes negotiations simpler and establishes an effective system for accomplishing mutual goals.


AXDRAFT is very easy to use and produces documents quickly. It is entirely customizable, and customer support is extremely responsive. In our case it allows attorneys to be more productive and less reliant on the availability of a legal assistant to draft estate planning documents and probate pleadings and related documents.

Amy L.
Attorney & Managing
Law Practice

Make MSAs simple 

Automate MSAs and don’t puzzle over which annex should be added. The system will add them according to the conditions in the document.

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Shift your contract management into high gear